Northumberland County Council Online Form

Res Waste MB

Overall form progress: 33% Complete
Residential Waste
  1. This form is to be used by Northumberland residents to report a missed residential waste bin collection.

  2. If we have problems collecting bins in your area we will update you at around 5pm on our Alerts webpage, Facebook, or Twitter (X).


    Before filling in this form, consider the following:

    If your bin was presented for collection by 7.00a.m. and was not contaminated or overloaded, then we will aim to return and empty it the following day. Where this is not possible for operational reasons, we aim to return as soon as practically possible. There may occasionally be circumstances where we cannot return until the next planned collection, in these cases a maximum of two bags will be collected if presented as side waste with the bin.

    Is your recycling bin contaminated? If your recycling bin has a tag on it to say it is contaminated, we will empty it on your next scheduled recycle collection day in two weeks time, providing it is no longer contaminated.

    Do not complete this form for bins that have been contaminated or were not out for collection by 7.00am on the day of collection.
  1. The more information you include in this form, the faster we will be able to address your issue.
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